F&Q




● What is L-MO?

A brand for the brilliance of the youthful spirit, and the most important brand in fashion, offering a distinctive and exclusive collection, providing fashion that suits all tastes with a focus on the youthful spirit, to make the piece more suitable and brilliance.

 

● How much does shipping and delivery cost?

Shipping and delivery costs vary from one company to another, depending on the customer’s choice of the company chosen for delivery upon request, and also the prices vary according to the region in which the customer resides.

 

● How long does it take for my order to arrive?

The arrival time of your order varies according to the shipping companies that the customer chooses when ordering, and the time of arrival of your order varies according to the region in which the customer resides.

 

● When will my order be processed?

We process orders all days of the week except Friday.

 

● Do we provide delivery and cash on delivery service?

Yes, we provide a payment upon receipt service with some of our shipping companies, and these companies will appear to you when purchasing and ordering from the L-MO store.

 

● Do we provide bank transfer service?

Yes, the service is available to us.

 

● Do we provide information about your order or your shipment?

Yes, once you order, the L-MO team will contact you immediately, or you will receive an email or SMS on your phone containing your order tracking information through the shipping company you chose when ordering from our online store, if you do not receive Any information on tracking your shipment within 5 working days, and for more information please contact customer service and technical support.

 

● What payment methods are available to us?

We receive and support all safe and recognized payment methods locally and globally, including the following: Visa - Master - Mada - Apple Pay.

 

● What countries and cities do we ship to?

We ship and deliver to all regions and cities of the Kingdom of Saudi Arabia in addition to the Gulf countries.

 

● How can I contact the customer service of the L-MO store team?

You can contact us and receive all your inquiries and opinions. For more information, please contact customer service and technical support.